InfoForte Expands Custom Software Development Services for SMEs Facing SaaS Limitations and Rising Software Costs
Software specialist helps established businesses across the UK and Ireland overcome complex operational challenges through bespoke software development, AI integration and intelligent automation.
Belfast, Northern Ireland Nov 10, 2026 (Issuewire.com) - Northern Ireland-based technology company InfoForte is expanding its specialist custom software development services for established SMEs across England, Scotland, Northern Ireland and the Republic of Ireland, targeting businesses whose requirements cannot be adequately met by conventional Software-as-a-Service (SaaS) platforms or where the cost of existing software solutions has become commercially difficult to justify.
While SaaS products have transformed how businesses access technology, many growing organisations discover that standard platforms cannot accommodate their increasingly complex operational requirements.
Others find that the cumulative cost of software subscriptions, additional users, premium modules, integrations and multiple disconnected applications makes their existing technology increasingly expensive to operate.
InfoForte offers an alternative: software designed around the business, rather than requiring the business to adapt to the limitations and pricing structures of standard software.
When SaaS Cannot Solve the Problem -- or Becomes Too Expensive
Established businesses often develop unique processes that give them a competitive advantage.
Manufacturers may require specialist production workflows, detailed job costing or complex scheduling. Wholesalers and distributors may need sophisticated customer-specific pricing, international trading functionality and integrations across multiple systems.
Other businesses operate with ageing bespoke software, extensive spreadsheets or disconnected SaaS applications that require employees to duplicate information and manually coordinate essential activities.
For these organisations, purchasing yet another SaaS subscription may add expense without addressing the underlying problem.
InfoForte helps businesses assess whether their requirements are better addressed through bespoke software, integration of existing platforms or an established software product.
Its expanded services include custom business management systems, manufacturing and engineering software, complex workflow automation, bespoke integrations, legacy system replacement and AI-enabled applications.
Making Artificial Intelligence Practical for SMEs
InfoForte also helps businesses explore how artificial intelligence can be integrated into existing systems or incorporated into new bespoke software.
Applications can include intelligent document processing, automated information handling, workflow coordination, data analysis and AI-assisted operational decision-making.
The focus is on practical business value, with appropriate human oversight, rather than introducing AI simply for its own sake.
Real Results from Bespoke Software
One example of InfoForte's work involved a Northern Ireland counselling services business whose manual administration was severely restricting growth.
The company had approximately 20 therapists, with two people struggling to manage referrals, scheduling and administrative coordination.
InfoForte developed a bespoke digital platform to streamline referral management, therapist matching, appointment scheduling, communications and related workflows.
Following implementation, the customer reported a 95% reduction in manual administrative work.
Administration is now managed by one person working approximately three hours per day, with much of that time devoted to onboarding new therapists.
The business has expanded to more than 50 therapists and continues to grow.
The project demonstrates how purpose-built software can remove operational barriers and enable growth without a corresponding increase in administrative workload.
A Transparent, Collaborative Development Approach
Recognising that commissioning bespoke software is a significant decision, InfoForte follows a structured development process involving an initial consultation, detailed discovery, modular prototyping, Agile software development, customer reviews, testing and implementation support.
The company's paid discovery service produces a detailed software development plan that customers retain and may use to obtain alternative supplier quotations. If they proceed with InfoForte, the discovery fee is deducted from the development price.
InfoForte also provides guidance on potential business grant funding, including signposting relevant opportunities and, where appropriate, offering grant application assistance on a no-win, no-fee basis.
Funding is dependent on individual eligibility and programme conditions and cannot be guaranteed.
Software Should Support Growth, Not Restrict It
Jim McWilliams, Managing Director of InfoForte, said:
"SaaS has been enormously beneficial for businesses, but it isn't the answer to every software requirement.
"We regularly encounter businesses with complex or unusual processes that standard software simply cannot accommodate. Others are paying substantial ongoing subscription fees for multiple systems, yet still rely on spreadsheets and manual administration to fill the gaps.
"At a certain point, business owners start asking whether there's a better way.
"That's where bespoke software becomes an interesting option. Instead of forcing the business to work around the limitations of existing products, we can design software around what the business actually needs.
"In some cases, that means building a complete bespoke system. In others, it means integrating existing software or introducing intelligent automation and AI.
"We're not suggesting that bespoke software is always the right answer or automatically less expensive. Our focus is on helping established SMEs make the right long-term investment for their particular requirements.
"We've seen how the right software can dramatically reduce administrative workloads, improve operational efficiency and remove barriers to growth.
"Our expanded services will help more businesses across the UK and Ireland access that expertise."
About InfoForte
InfoForte is a Northern Ireland-based technology solutions provider and consultancy specialising in custom software development, AI integration, business process automation and digital transformation.
The company helps established businesses overcome complex software requirements, modernise ageing systems, integrate technologies and improve operational efficiency.
Alongside its bespoke software services, InfoForte develops proprietary SaaS products including OmniflowFLUX, OmniflowPOS and LYXITY.
Businesses can learn more or arrange an initial consultation at www.infoforte.co.uk.
ENDS
Media enquiries
InfoForte Limited
Email: [email protected]
Website: www.infoforte.co.uk
Source :InfoForte
This article was originally published by IssueWire. Read the original article here.
More News
Financial pressure, plunging enrollment force wave of US college closures
A growing number of long-established colleges and universities across the U.S. are shutting down amid financial difficulties and declining enrollment, with experts warning that more closures are likely.
Philippines’ Marcos accused of hiding Manila’s poor behind art for Asean summit
Philippine President Ferdinand Marcos Jnr’s administration has been accused of trying to conceal Manila’s urban poverty by clearing street vendors and homeless people along key routes ahead of next week’s Association of Southeast Asian Nations summit. Antonio Tinio, deputy minority floor leader of the House of Representatives representing the ACT Teachers Party List, claimed on Monday that authorities had launched operations to displace poor communities across the capital to present a...
/file/publisher-c1a3f893382d2b2f8a9aa22a654d9c97/2025/09/049d0d6640e1a66ce105eb52f67e3727.png)
Taipei confirms suspending investment talks over Anwar’s ‘One China’ remark
RM233b trade ties face strain amid diplomatic tensions.
Thai student earns thank-you letter from NASA for reporting security hole
A first-year cybersecurity student at Thailand's Khon Kaen University has received a letter of appreciation from NASA for reporting a security flaw in the U.S. space agency's information systems.
2 travelers from Brazil arrested with $610,000 in cocaine at Bangkok airport
Two passengers who flew into Bangkok from Brazil on Sunday were arrested at Suvarnabhumi Airport after officers found cocaine worth an estimated 20.4 million baht (US$610,000) hidden in the lining of their luggage.
Indonesian VP Gibran’s fate hangs in balance as parliament ponders probe
Indonesia’s parliament reconvened on Tuesday with lawmakers weighing the possibility of a probe into the eligibility of Vice-President Gibran Rakabuming Raka, amid a widening political rift between his influential father and President Prabowo Subianto. As son of the hugely popular two-term former President Joko Widodo, Gibran helped Prabowo win the 2024 election by a huge margin, but some lawmakers are seeking to investigate whether his incomplete education documents disqualify him as...
Indonesian fires: twin helicopter crashes expose fragile safety margins
Four deaths in two helicopter crashes within five days have raised questions about the dangers facing those fighting Indonesia’s massive forest fires, prompting a government review on aerial firefighting efforts. But those dangers extend beyond the skies, with volunteer firefighters on the ground describing inadequate protective equipment, scarce water supplies and peatland fires that can suddenly erupt beneath their feet. On November 4, an Indonesian army Mi-17V5 transport helicopter carrying...
Vietnamese hospital receives Japanese cell therapy technology for cancer and chronic disease treatment
Tam Anh General Hospital has completed an exclusive technology transfer from Japan's Grandsoul Medical Group covering immune cell and stem cell technologies being explored for treatment of cancer and chronic diseases.
/file/attachments/orphans/AnnessaTan1_502210.jpg)
Loke packs up as Najib heads home
UPDATED 9.05PM | Loke sticks to principles and resigns as transport minister.
Loke resigns after Malaysia court clears Najib to start house arrest
Malaysia’s High Court cleared the way for jailed former prime minister Najib Razak to serve the remainder of his prison sentence under house arrest on Tuesday, triggering Transport Minister Anthony Loke’s immediate resignation. Loke, who leads the Democratic Action Party (DAP), a key component of Prime Minister Anwar Ibrahim’s unity government, announced his resignation after the court decision was made public, following through on a pledge to step down if Najib was allowed to serve his sentence...
/file/attachments/orphans/NajibRazak2_998141.png)
Najib's house arrest: Home is where the sentence is
UPDATED 5.39PM | Ex-PM expected to be transferred home today.
Vietnam requires schools to have at least one English-fluent leader
At least one principal or vice principal at general education schools must be fluent enough in English to communicate directly with foreigners, according to new criteria under Vietnam's push to make English a second language.
YOUR NEWS, OUR NETWORK.
Do you have Great News you want to tell the world?
Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.